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Terms & Conditions for MICE Packages



All services offered are subject to availability.


Reservation for tours and accommodation must be made in black & white to KINABALU HERITAGE TOURS & CAR RENTAL SDN BHD.  To ensure that your reservations are processed smoothly, please furnish to us the following information (All Participants):

 1. Full name as per passport

2. Nationality

3. Passport No.

4. Passport Expiry

5. Place of Issue

6. Date of Birth

7. Gender

8. Rooming list / room type and special meals arrangement if required

9. Pick-up point / Arrival & Departure dates including flight details

It is you responsibility to ensure that any information which you give is accurate.


Upon confirmation of booking, a refundable of 100% deposit is required in order to secure the booking. The money would be return back to you if the tour is not available within 48 hours. You may follow the online step for the process of payment.


We strongly recommend that you and all members of your party are covered by a policy of travel insurance for peace of mind during vacation. OR you can required from our company to arrange it for you.


Seek the advice of your doctor if you have any doubts about your health. If you are pregnant, if you suffer from epilleptic fits, mucular cramps, hypertension, diabetes, heart disease, anthritis, peptic ulcers, chronic asthma, hepatitis or jaundice. If you are taking part in a long jungle trek or adventure caving, ask your doctor for anti-histamine (for stings, bites or plant allergies) and for a general purpose antibotic.


If you are come from a cold climate, it is possible to acclimatize to the tropical heat in advance by sweating for about an hour every day for 3 weeks before departure. Take a daily sauna or hot bath, or wear warm clothes while jogging.


Sarawak and Sabah is remarkably free of tropical diseases. Even malaria has been eradicated, though if you come here from another tropcial country you should continue to take anti malaria pills.


Kinabalu Heritage Tours & Car Rental Sdn Bhd acts only as agent for hotels, transport carriers, passenger boats, airlines, tourist office and all other contractors and  as such, shall not be responsible for any irregularity, delay, loss, damage, accident, changes of airplane schedules, strikes, political  or civil commotion etc…caused by or arising from circumstances beyond our control.  We also reserved the right to change the itineraries with or without notice if found in the best of all concerned.

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